Here at Quidie Limited we take our responsibility towards you seriously. This means providing you with all the information you need so that you can decide whether the loan is suitable for you before you decide to complete the application. Our loans are designed to assist you with short term financial needs and they can become expensive over the longer term. That’s why there are warnings on our website and information about gaining access to free forms of money advice. At the bottom of this section, we include other options for you to consider if you are in financial difficulties.
As members of the CCTA, we also have specific responsibilities towards you. Please click here to read more information about the CCTA and what it means to you that we are members.
Our commitments to you:
- We will provide you with adequate information for you to assess whether the loan is suitable for you;
- We will assess your application fairly based on information provided by you and from other sources;
- We will communicate our decision to you in writing as soon as it has been made; and
- We will allow you to appeal any decision to refuse you credit to a senior risk manager if you believe it to be unreasonable.
When making our assessments as to creditworthiness and affordability we consider a large amount of information which will include:
- How much you want to borrow and for how long;
- Your income and expenditure information’
- Your credit history, for example whether you have been meeting your bills as they fall due;
- Any existing financial commitments you tell us of or we can see via a credit report; and
- Any information which might indicate whether you are in financial difficulty or are vulnerable.
Please find below a list of organisations you can contact if you are in financial difficulty:
- Money Advice Service: For free, unbiased and easy-to-access money tools, information and advice, visit www.moneyadviceservice.org.uk or phone 0300 500 5000 to speak to a Money Advisor.
- Advice UK: Member centres offer debt advice including specialist advice for minority communities and people with disabilities – www.adviceuk.org.uk or phone 0300 777 0107.
- Christians against Poverty (CAP): For free debt advice in your home, check post code coverage at www.capuk.org then call 0800 328 0006.
- Citizens Advice: For advice and information on debt and other topics, visit your local Citizens Advice Bureau (address in the phone book) or go to www.adviceguide.org.uk.
- National Debtline: If you live in England, Wales or Scotland phone 0808 808 4000 or visit www.nationaldebtline.org for debt advice and information.
- StepChange Debt Charity: For debt advice throughout the UK Phone 0800 138 1111 or visit www.stepchange.org